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Key Element Guide ITIL Service Strategy PDF
2012, Stationery Office, The
in English
0113313713 9780113313716
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{{cite book|author1=David Cannon |author2=Great Britain: Cabinet Office |date=2012 |title=Key Element Guide ITIL Service Strategy PDF |publisher=Stationery Office, The |isbn=978-0-11-331371-6 |ol=38715349M}}